Loss Care specialist
After a death. The first days, the funeral, death certificates, benefits, accounts, the estate and probate.
AI care specialists
Steady, clear help in a hard season.
Our AI care specialists are specially built to help families through loss, planning ahead, caregiving and leave. They follow expert playbooks, show their sources and answer any time, day or night.
What they do
Six AI care specialists, each with its own field
Legacy specialist
Planning ahead. Wills, trusts, powers of attorney, health care directives and beneficiaries.
Caregiving specialist
Care options and costs, Medicare, Medicaid, VA help, hospice, and support for you as the caregiver.
Leave specialist
FMLA, state paid leave, bereavement leave, pay during leave and the return to work, using your employer’s handbook when it is added.
Grief support specialist
Grief, stress and hard days. Gentle and practical, and not a therapist.
Advisor specialist
Only for financial professionals who use Gracekeeps Advisor. Members use the other five.
Clear boundaries
What AI care specialists are not.
The AI care specialists are not lawyers, doctors, financial advisors or therapists. They give general information, never diagnose and never tell anyone to start, stop or change a medication. They can suggest steps you add to your plan with one tap and point you to the right tool, but they cannot make calls, send emails or file forms for you. They help you prepare for those.
When a question needs a professional, they say so plainly. When you want a person, they point you to real services: 988, a grief counselor, your hospice’s grief support, a probate or estate attorney (your state bar lawyer referral, or LawHelp.org for free legal aid), SHIP free Medicare counseling, the Eldercare Locator, 211, and your HR team or employee assistance program.
How they work
How the AI care specialists work
Each AI care specialist follows an expert playbook for its field, and its answers are grounded in a reviewed library of checked facts.
An expert playbook
Each specialist follows a playbook written for its field, from the first days after a death to the return to work.
Checked facts
More than 300 reviewed fact cards on federal rules, benefits, 2026 figures, programs and support lines.
All 50 states and DC
Checked rules for every state and DC, from probate and small estates to signing a will and getting death certificates.
Sources you can see
Every fact carries its official source and the date it was checked, and answers show their sources.
Numbers, double-checked
If an amount is not in the checked facts, the app adds a note to double-check it. Yearly figures come with the year.
Clearly labeled AI
Every answer is labeled AI, and they say so if asked. They can make mistakes, so confirm anything important with the source.
Privacy and permission
Only what you allow
You decide what the AI care specialists can read. Nothing about your plan goes to our AI provider without your permission.
Your plan, if you say yes
A setting stays off until you say yes. Then they read your plan’s steps, dates, state and records so answers fit you.
Some things are never read
Never account numbers, journal entries, legacy letters or uploaded files. A shared plan is read only if its owner allows it too.
Only what the answer needs
Our AI provider gets only your question and the details needed to answer it, under terms that do not allow training AI models on it.
Your conversations
Saved encrypted so you can come back to them. Delete one or all whenever you like. Employers and insurers only see totals.
Availability
Any time, in your own words
Day or night
The AI care specialists answer in seconds, any time, every day. There is nothing to book.
Pick a specialist or just write, and the right one answers. On devices that support it, you can speak your question and hear the answer read aloud.
Languages
Today, the AI care specialists write in English.
If you write in another language, they will usually answer in it. The app itself is in English.
Gracekeeps is not a crisis service
The AI care specialists are not a crisis line. In the US, if you are in crisis, call or text 988 to reach the Suicide and Crisis Lifeline. In an emergency, call 911. A message that suggests a crisis gets this reply right away. In English or Spanish, it is not sent to our AI provider at all.
Steady help, whenever you need it.
Written answers from the AI care specialists come with Plus and with plans offered by organizations. The free plan includes checked facts, next steps and guides.