How can we help?

Go to Get started, enter your name, email and a password, and tell us what brings you here. Your plan is ready as soon as you finish.

On the sign in page, choose “Forgot password?” and enter your email or username. We will send you a link to choose a new password.

Yes. Gracekeeps works in any modern browser on phones, tablets and computers. You can add it to your home screen so it opens like an app.

From your plan, choose to invite someone and enter their email. They create their own login, and you decide what they can see.

Enter it when you create your account. If you already have an account, sign in and visit the Get started page to apply it.

Ask in the app or contact us. We will confirm the request and delete your information, except anything the law requires us to keep.

You, the family members you invite (only what you share with them) and your care specialist when helping you. Employers and insurers see only anonymous totals.

No. We do not sell or rent personal information, and we do not use it for advertising.

Documents are encrypted in transit and at rest, stored privately and reachable only through checked, short-lived links. Read more on our security page.

Not from us. Employers see totals across their whole program. They never see names, notes, messages or documents.

Yes. You can export your information at any time, or ask us to help.

They help you understand your plan, find documents and services, prepare for calls, draft letters and forms, and decide what can wait. Read more about care specialists.

Care specialists work Weekdays, 9 am to 6 pm Eastern Time. You can message any time, and our goal is a first reply within 24 hours.

No. Care specialists are not lawyers, doctors, therapists or financial advisors. They will tell you when you need one and help you prepare.

Today, English. Spanish support is next on our plan, and we will announce each new language when it is available.

No. In the US, if you are in crisis, call or text 988 to reach the Suicide and Crisis Lifeline at any hour. In an emergency, call 911.

Start with our guide, what to do when someone dies. Loss Care turns it into a personal plan for your situation.

You answer questions about the person who died. Loss Care lists benefits and claims to look into, such as Social Security, VA, life insurance, pensions and employer benefits, with what you need for each.

Ready-to-send letters for banks, utilities and subscriptions. Loss Care fills in the details, and you review, sign and send them.

Yes. Every plan includes a memorial page where you can share a life story and service details, and friends can leave notes in a guestbook.

Legacy helps you create a guided draft. To become valid, it must be signed and witnessed the way your state requires, or finished with an attorney. Gracekeeps does not give legal advice.

Someone you choose to receive access to certain documents and notes after we verify your death. They see nothing before then.

Yes. Couples planning lets you work side by side, with shared and private sections.

Anyone you invite: family, friends or neighbors. You choose what each person can see and do.

Yes. The tracker can produce a printable summary of mood, symptoms and medications over the period you choose. Printable reports are included on Plus and on plans offered by organizations.

No. The local services finder helps you find and compare providers, and your care specialist can help you prepare questions. We do not provide care ourselves.

Bereavement, caregiving, medical and parental leave.

No. Switch leave types in the app and your history, notes and progress stay with you.

No. Check-ins, notes and trackers are private. Employers see only anonymous totals across the program.

Only that a life event happened, such as a loss or the start of a leave. Never your documents, notes or messages.

Yes, at any time, from your settings.

Book a demo. We will suggest products, share pricing and plan a launch or a pilot with you.

Anonymous, grouped reports on enrollment, use of each product and satisfaction. Small groups are combined or hidden so no one can be identified.

Single sign-on is available on Enterprise plans. Other plans use access codes.

Yes, on the Complete and Enterprise plans.

The free plan is $0. Plus is $12 per month or $99 per year. If your employer or insurer offers Gracekeeps, you pay nothing. See pricing.

Yes. Plus stays active until the end of the period you paid for, then your account moves to the free plan. Your documents stay yours.

No. The free plan does not ask for a card.

Per eligible member per month, with terms set out in your agreement.